Privacy Policy

At nGO Plumbing, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, whether through our website, over the phone, or in person. By using our services, you consent to the practices described in this policy.

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Information We Collect

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1. Personal Information: When you contact us or use our services, we may collect personal information such as your name, address, phone number, email address, and payment details. We only collect this information when you voluntarily provide it to us.
    

2. Usage Data: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, and pages visited. This information helps us analyze trends, improve our website, and tailor our services to your needs.

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How We Use Your Information

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To Provide Services: We use the information you provide to fulfill your requests for our services, such as scheduling appointments, diagnosing plumbing issues, and completing repairs or installations.

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To Communicate with You: We may use your contact information to send you updates, appointment reminders, service notifications, and other communications related to our services. You can opt out of receiving marketing communications at any time.

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For Administrative Purposes: We may use your information for administrative purposes, such as managing accounts, processing payments, and maintaining records.

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Disclosure of Information

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We may share your information with trusted third parties who assist us in providing our services, such as technicians, suppliers, and payment processors. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

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Data Security

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We take reasonable measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure data storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Your Choices

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You have the right to access, update, or delete your personal information at any time. You can also choose to opt out of receiving marketing communications from us by contacting us directly or using the unsubscribe link provided in our emails.

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Changes to This Policy

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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

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Contact Us

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If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at [email address] or [phone number]. We are committed to addressing your inquiries and resolving any issues promptly and professionally.

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​Thank you for choosing nGO Plumbing. Your privacy is important to us, and we appreciate the trust you place in us.